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First-Time Visitor?
We're glad you stopped by. If this is your first visit,
you'll soon find that shopping here is fast, easy, and fun.
Let us show you how to get the most out of YOUR site!
Finding The Products You Want
The main products sold by DVD Pacific are presently
DVDs but we are looking to expand our range of products
in the near future. As explained below, there are many
different ways to find the specific titles you want. Once
you’ve found the title you want, click on the title
or picture of that product and you’ll be linked
to a page that fully describes the product and allows
you to order it by simply clicking the "Add to Cart" button.
Browse Titles - You'll find a genre listing that
enables you to look through titles specific to that genre.
Search by Title - You can enter the title of the
product into the "Search Item" search in the upper left-hand
corner of each page.
Power Search For Movies - Coming soon with actor,
director search functions.
Browse by Genre For Movies - If you want to see
what we've got in a specific category (such as comedy
or drama), click on the "Browse"
search on the top of each movie page. You'll be linked
to a new page that displays all the titles in that category.
Lists - We’ve assembled various lists such
as “Top 20 Sellers”
and "Future Releases" so
you can see what other people are buying.
Check Out Our Listings of Movies - From the "Browse
Genres" search you can click on "All Titles" to see
a complete, alphabetical list of all the movies in our
store.
Placing Products in The Shopping Cart
Choosing or Removing Items - To put
a product in your cart, click on the button that says
"Add to Cart." If you would like to order more than one
copy of a title, simply click "Add to Cart" again. If
you’re not completely sure you want to purchase
a product, you can still put it in the cart and later
delete it before completing your purchase by clicking
on the small "x" next to the product in the shopping cart.
Your shopping cart allows you to select products for purchase.
You'll be able to see the shopping cart on the left side
of most pages.
The iCart - Our shopping cart is actually a "Smart
Cart." It allows you to transfer an item into your personal
Wish List, check on the availability of a title, or see
a list of your open orders. You can access all of these
features by clicking the "My Account"
button at the top of each page.
Completing Your Order And Checking Out
Checking Out - When you are finished
shopping, you can complete your purchase by clicking the
"Check Out" button located in the iCart box. First, you'll
be asked to either log-in if you’re a returning customer
or establish an account if you’re a new customer.
To establish an account you'll be asked to enter your email
address, select a password, and enter your name, billing
address, and telephone number. Once you have an account
you simply select from the shipping options noted below
and enter your credit card information. After you've entered
the required information, click the "Process Order" button
and your done. A new screen will appear revealing your order
summary and invoice page. If you are unsure whether we have
your order, you may check your order status by visiting
the " My Account" area.
Our site is fully secure, which means that all information
you send to us is encrypted as it travels over the Internet.
To learn more about our security procedures, please review
the Protecting Your Information section of our " Privacy
Policy".
Shipping Options - In the Checkout pages you will
also have the option of amending your shipping method
(and view the shipping rates for your destination). To learn
more about our shipping rates, please see our " Shipping
Information" pages. If your order contains both in-stock
and out-of-stock products, you will have the choice of shipping
the order when it's complete and all the products are in-stock,
or delivering in-stock products immediately and shipping
the out-of-stock products separately when they arrive in
our warehouse.
You have the option to print out an "order
form" and mail or fax your order to us. Be sure
to completely fill out the form and mail it to us at:
DVD Pacific Inc.
PMB 143
10693 Wiles Road
Coral Springs
Florida 33076
Or fax it to us at: 954-755-9872.
Please be aware that orders sent in this manner will take
longer to receive.
Verification - Sometimes as part of the check-out
process, we will ask you to verify certain information to
ensure that you are the authorized holder of the credit
card which is being used to purchase the products from DVD
Pacific. This procedure is designed to protect you against
the fraudulent use of your credit card. If you receive a
message indicating that there is a verification error, please
carefully recheck the information you have entered to make
sure it conforms to the requested information. If you continue
to experience a problem, please contact accounts@dvdpacific.com
Frequently Asked Questions (FAQ)
We have a page dedicated to some of the more
frequently asked questions of our members. Please click
here to view these as you will most likely find answers
there to some of your enquiries. Failing that drop us
an e-mail to customer service at info@dvdpacific.com
Thanks for visiting DVD Pacific. Enjoy your time here!
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